How to Get/Top Up MRT Card at Jurong East MRT Station

Welcome to the bustling hub of Jurong East MRT Station! If you’re new to Singapore or just visiting, navigating the public transport system can seem a bit daunting. But fear not, for this guide will walk you through the process of obtaining and topping up an MRT card right here at Jurong East.

1. Getting Your MRT Card:

a. EZ-Link Card & NETS FlashPay:
These are the two most common types of stored-value smart cards used for public transport in Singapore. Both cards are widely accepted on buses, MRT, and LRT.

b. Purchase Points:
At Jurong East MRT Station, you can purchase these cards at:

• General Ticketing Machines (GTMs): These are self-service kiosks. Just follow the on-screen instructions.
• TransitLink Ticket Office: Located within the station, the staff here can assist you with purchasing a card.

c. Cost:
An EZ-Link or NETS FlashPay card typically costs SGD 12, with SGD 7 stored value and SGD 5 non-refundable card cost.

2. Topping Up Your MRT Card:

a. General Ticketing Machines (GTMs):

• Insert your card into the designated slot.
• Choose the ‘Top-Up’ option.
• Insert cash (notes or coins) as per the amount you wish to top up. Some machines also accept credit/debit cards.
• Retrieve your card and collect the receipt if needed.

b. TransitLink Ticket Office:
Hand over your card and specify the amount you wish to top up. You can pay in cash or by card, depending on availability.

c. Convenience Stores:
Many convenience stores like 7-Eleven, Cheers, etc., near Jurong East MRT Station also offer card top-up services.

3. Checking Your Card Balance:

It’s always a good idea to keep track of your card balance to ensure a smooth journey.

• At GTMs: Insert your card and choose the ‘Check Balance’ option.
• At the Fare Gates: When you tap your card at the entry or exit gates, the remaining balance will briefly flash on the screen.

4. Tips and Tricks:

• Tourist Pass: If you’re a tourist planning to travel extensively within a short period, consider getting the Singapore Tourist Pass. It offers unlimited rides for a day or more.
• Card Protection: Keep your card in a protective case or sleeve to prevent damage.
• Mobile Apps: There are several mobile apps available that allow you to check your card balance, top up, and even get travel advisories.

Jurong East MRT Station, being one of the major interchanges, is equipped with all the facilities to ensure that your journey starts off without a hitch.

• MRT Train Card in Singapore – Tourist Guide

Whether you’re getting or topping up your MRT card, the process is straightforward and user-friendly. So, enjoy your travels and explore Singapore with ease!